Aerialbeam would like to thank the customers who provided the following letters of thanks and encouragement.
I would just like to say that the work undertaken by John and others was excellent. Whilst there were some issues initially, their determination to find a solution for a satellite signal was admirable and very much appreciated. I am sure many other installers would have given up and we would have been left disappointed. The quality of work generally was of a very high standard.
Simon of Forest Row.
I am writing to say how pleased I was with the work carried out by your engineer on Friday afternoon last week to fix our television aerial which had been hanging half way down our roof since the new year.
I'm afraid I don't know the name of the person in question but he was friendly, efficient and most helpful. He even replaced some missing tiles on the roof and produced a new television lead without charging extra.
It is not often that I write a letter such as this but I believe in giving praise when it is due and will certainly recommend Aerialbeam to friends and neighbours.
Please pass on my thanks to your engineer.
Mrs J. Dyke, Hassocks.
One of your employees recently carried out various installation works at my house. I would like to say how pleased we were with the efficient service your company gave us. The young man who did the installation was extremely helpful and obviously takes a pride in his work.
In this day and age it seems very rare to be able to find such good customer service from start to finish, hence I felt that I had to write to you and thank you.
Yours sincerely, from a very satisfied customer
Mrs J. Jagger, Hassocks
I am writing to say a BIG thank you to your team, and Chris especially who came yesterday to undertake the aerial upgrade work on my home,from the moment I placed my call on Thursday, I was treated with friendly, prompt attention. The survey and advice I was offered was thorough and well explained giving me full confidence to make the decision to accept your estimate. The work was carried out to my absolute satisfaction, a really tidy and professional job. Chris took the extra bit of trouble to explain to me the installation and checked that I was happy with everthing. The price was very reasonable and exactly as you had quoted. How rare it is to get this standard of service.
I have been putting off this work for some while, as I was hesitant about what I needed and how to achieve it, My only regreat is that I did not contact you nearlier
After six nightmare visits from *** in a failed attempt to install a digital system in our house we finally called in the experts.
We cannot praise highly enough the service that you provided this week (not for the first time, by the way). Your two young engineers were not only friendly, helpful and polite but during the two swift visits on one afternoon managed to install the system - a feat which had eluded the mighty *** completely over a period of two months.
Very many thanks.
A. Bower. Haywards Heath.
Aerialbeam - The Sussex Aerial & Satellite Specialist
A family run business, founded in 1971, we are specialists in all satellite work from initial installations through to repairs and additional points. We are a friendly yet professional service, so contact us now to discuss your situation in more detail and see how we can help you.